Privacy Policy

Last Updated: June 2026

EuroPath Travel ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel support and consultancy services.

EuroPath Travel is a UK-based travel consultancy providing appointment assistance, travel documentation guidance, flight bookings, holiday planning, and application preparation support. We operate independently and are not affiliated with any embassy, consulate, government authority, or official processing centre.

1. Information We Collect

a) Information You Provide Directly

We may collect the following information when you contact us or use our services:

• Full name
• Email address
• Phone number
• Nationality and country of residence
• Travel plans, including destinations and travel dates
• Information relevant to appointment bookings and travel documentation
• Previous travel application history, where voluntarily provided
• Documents voluntarily submitted for review and guidance
• Any information provided through enquiry forms, emails, or consultations

b) Technical & Usage Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on our website
• Referral source
• Website interaction and usage statistics

This information is collected through cookies and analytics technologies.

2. How We Use Your Information

We use your information to:

• Provide travel consultancy and support services
• Assist with appointment scheduling and preparation
• Review and provide guidance on travel-related documentation
• Respond to enquiries and customer support requests
• Process bookings and service requests
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

We do not use your information for automated decision-making or profiling.

3. Legal Basis for Processing Personal Data

Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:

Consent

When you voluntarily submit information through our website, contact forms, email, or consultations.

Contractual Necessity

To provide the services you have requested from us.

Legitimate Interests

To improve our services, website functionality, customer support, and business operations.

Legal Obligations

Where processing is required to comply with applicable laws and regulations.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party providers where necessary, including:

• Website hosting providers
• Email and communication platforms
• Payment processing services
• Analytics and website performance providers
• Travel booking suppliers where relevant

All third-party providers are required to handle your information securely and in accordance with applicable data protection laws.

We do not submit applications or share customer information with embassies, consulates, government authorities, or official processing centres on behalf of customers.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information, including:

• Secure servers and encrypted communications where applicable
• Restricted access to customer information
• Data minimisation practices
• Secure storage of submitted documents
• Staff confidentiality procedures

While we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed as completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver requested services
• Maintain business records
• Comply with legal, regulatory, and accounting requirements
• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

7. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic and performance
• Remember user preferences
• Enhance user experience

You may control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Withdraw consent at any time where consent is the legal basis for processing
• Request data portability where applicable
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites and encourage users to review their privacy policies separately.

10. Children's Privacy

Our services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be published on this page together with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

EuroPath Travel
Email: info@europathtravel.co.uk
Website: www.europathtravel.co.uk

We will respond to privacy-related enquiries as promptly as possible.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.