Contact Us
Visit Us
SIU Offices, 4-6 Greatorex Street
London, E1 5NF, United Kingdom
By appointment only
Working Hours
Monday - Saturday: 9AM - 8PM
Sunday: 10AM - 6PM
Bank Holidays: 10AM - 4PM
Send Us a Message
Quick Help
Common Questions
How quickly will you respond to my enquiry?+
We aim to respond to all enquiries within 30 minutes during business hours. For urgent requests, please call us directly.
Can I visit your office in person?+
Yes! We welcome visitors to our London office. We recommend booking an appointment first so we can dedicate a travel consultant to assist you.
What if I have an emergency while travelling?+
Our 24/7 emergency helpline is available for all booked customers. You'll receive the emergency contact number in your booking confirmation email.